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South Glamorgan Zoom Phone System and Contact Centre Solution

West Pier is an official Zoom partner serving customers in South Glamorgan and globally.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning hosted business telephone systems, phone maintenance, networking solutions and consulting services.

Areas We Cover: South Glamorgan


Zoom Phone System

South Glamorgan Zoom Phone System: meetings, chat, whiteboard, phone, HD video and more all in one simple solution

Make connections that matter with an all-in-one communications solution in South Glamorgan.

Zoom is widely associated with video conferencing, especially during the Covid pandemic, where many government bodies adopted it as the primary solution to communicate. As well as video conferencing Zoom also offers Zoom Phone which is a complete phone system. Zoom Phone is a flexible and powerful cloud phone system that offers companies in South Glamorgan a phone system with a wide range of calling features, including call transfer, call forwarding, voicemail, call recording, Salesforce and CRM integration, call blocking, call delegation, call hold, and much more. The Zoom Phone system also provides a unified platform for employees and customers in South Glamorgan to engage in meetings, phone, and team chat on various devices. With Zoom Phone, you can manage your cloud phone system from anywhere, whether in South Glamorgan or anywhere in the world, mix and match unlimited and metered calling plans, and use advanced analytics to troubleshoot call quality issues.

West Pier and Zoom are hosting a webinar where you can see the Zoom Phone system being demonstrated.
Click here to register for webinar


Zoom Phone System

At West Pier, we provide the powerful Zoom Phone solution for companies in South Glamorgan to provide seamless communication and collaboration among internal and external teams. With the Zoom Phone system, you can have face-to-face interactions over video, whether in South Glamorgan or around the world, to place calls from your mobile device, brainstorm on a whiteboard, and share files over chat - all from a single platform in South Glamorgan. Zoom's intuitive user experience makes it easy to onboard users and simplifies management. Plus, with its scalable and secure infrastructure, you can confidently work with a Zoom Phone solution in South Glamorgan or anywhere in the world and easily accommodate your growing needs. Zoom Phone also integrates with over 1,500 apps and tools, reducing app fatigue and seamlessly integrating into your existing business processes.

The power of an all-in-one solution in South Glamorgan

Purpose-built for you to work effortlessly across products.
  • Unified platform: Experience the convenience of accessing meetings, phone, and team chat all in one place across multiple devices for your employees in South Glamorgan.
  • Advanced calling features: if you have a Zoom Phone system in South Glamorgan you can discover the various calling features available on Zoom Phone, such as call transfer, call forwarding, voicemail, call recording, and Salesforce integration.
  • Cloud phone system management: Learn how to easily manage and administer your cloud phone system in South Glamorgan using the Zoom Phone interface, including calling plans, device management, and global call routing.
  • Analytics and quality dashboards: From your HQ in South Glamorgan, working from home, or anywhere in the world, you can get a glimpse of the advanced analytics and quality dashboards that Zoom Phone offers to help monitor call quality and performance.
  • One app for you to meet, chat, talk, and collaborate from
  • Work with the Zoom Phone System in South Glamorgan or anywhere around the globe with support for softphone, web, desktop, and mobile
  • Manage all of your tools from a simple, web-based portal
  • Companies with a Zoom Phone System in South Glamorgan have features which can allow you to elevate a chat to a meeting or phone call to get answers fast
  • Swap between your desktop and mobile app with a single click
  • Send a video voicemail from South Glamorgan to colleagues or customers anywhere in the world or message for asynchronous communications
  • Share a whiteboard in a meeting and send it afterwards via chat



Zoom Phone System infographic

West Pier and Zoom are hosting a webinar where you can see the Zoom Phone system being demonstrated.
Click here to register for webinar





NHS Advanced Telephony BPF Supplier Areas >>

All the areas we cover for a Zoom phone system >>

All the areas we cover for a 3CX phone system >>

All the areas we cover for 8x8 cloud phone systems >>

All the areas we cover for cloud phone systems >>

All the areas we cover for Avaya IP Office >>

All the areas we act as a Tier One Cloud Avaya Partner >>

All the areas we cover for Contact Centre Software >>






If you would like to discuss our Zoom Phone systems in South Glamorgan please call us on 0344 264 5522 or please email us.





Business telephone systems, phone maintenance and networking solutions

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.



West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570