NHS Advanced Telephony Better Purchasing Framework (BPF) Provider

West Pier Telecom: Advanced Cloud Telephony Provider for the NHS Better Purchasing Framework (BPF)

Explore West Pier Telecom's advanced cloud telephony solutions accredited and partnered with the NHS Better Purchasing Framework (BPF). Maximise efficiency with our bespoke telecom and digital services for integrated care solutions designed for healthcare.

No disruption to your healthcare services, easy integration into existing EHR and EPR Systems

West Pier Telecom specialises in providing state-of-the-art telecommunication solutions to healthcare companies in the UK which meet rigorous NHS Better Purchasing Framework (BPF) standards. Our services are tailored to enhance the efficiency and connectivity of healthcare providers without disrupting your day-to-day. Integration into your existing healthcare systems, be it EMIS, SystmOne, Vision, Cerner or another EHR (Electronic Health Records) or EPR (Electronic Patient Records) solution.

What's the best choice for your Hospital, Clinic or GP Practice?

West Pier Telecom Ltd is an NHS Advanced Telephony Better Purchasing Framework assured supplier providing advanced cloud telephony solutions and integrated communication systems specifically designed for the NHS. Our technology ensures reliable, secure, and cost-effective communication tailored to healthcare providers' unique needs. We supply the NHS with industry-leading platforms such as 8x8, Zoom, Avaya and 3CX, all of which have won recent awards. We can evaluate your daily practices to determine the best solutions for you which integrate seamlessly into your clinic or hospital`s systems.

Why Choose Us?

Why West Pier Telecom is Your Best Choice for NHS BPF-Compliant Services.

West Pier Telecom Ltd is an assured supplier for the Advanced cloud-based Telephony Better Purchasing Framework (BPF) helping provide digital services, advanced telephony for integrated care, for the healthcare sector. Choosing West Pier Telecom means selecting a partner dedicated to compliance and excellence. Our proven success with Sovereign Practice and Mind Charity demonstrates our ability to reduce costs by over 55%, enhance remote capabilities and integrate with EHR software (EMIS). Clients commend our excellent service and product knowledge, ensuring secure, efficient communication tailored to NHS requirements. We're also fully compliant with GDPR and have been accredited with the NHS Data Security and Protection Toolkit (DSPT) achieving "Standards Exceeded" status. West Pier Telecom is also certified with Cyber Essentials PLUS, which involves an annual external independent audit of West Pier Telecom's systems.

Frequently Asked Questions

Have questions about how the Advanced Telephony Better Purchasing Framework (BPF) works or how our services can fit into your NHS procurement strategy? Find answers to common inquiries here and understand how easy it is to integrate our solutions with your systems.

Q: How do West Pier Telecom's solutions integrate with existing EHR and EPR systems?

A: West Pier Telecom's services are crafted for seamless integration with existing EHR and EPR systems like EMIS, SystmOne, Vision, and Cerner. Our team will assist you and will ensure that our telecommunication solutions blend smoothly with your current systems, providing real-time communication and data access without major infrastructure changes.

Q: What are the security measures in place to protect patient data?

A: We prioritise patient data security with a strict governance policy, adhering to NHS standards and GDPR regulations. Our telecommunications solutions feature end-to-end encryption, strict access controls, and regular security audits to safeguard patient information against unauthorised access and data breaches. West Pier Telecom is fully compliant with GDPR, accredited with the NHS Data Security and Protection Toolkit (achieving "Standards Exceeded" status) and is certified with Cyber Essentials PLUS.

Q: How can West Pier Telecom's services enhance patient care and clinical communication?

A: The NHS recognises West Pier Telecom as an authorised advanced cloud telephony solutions (BPF) provider and our cloud telephony solutions improve patient care by enhancing communication between healthcare professionals and patients. Features like secure video conferencing and integrated mobile communications allow efficient consultations and swift decision-making, leading to better patient outcomes and reduced errors.

Q: What support does West Pier Telecom offer for the ongoing maintenance and updates of their telecommunication solutions?

West Pier Telecom provides 24/7, 365 days a year technical support, routine updates, and staff training to ensure our telecommunication systems remain reliable and cutting-edge. Our proactive maintenance services minimise downtime and keep your infrastructure operating at peak efficiency. You'll also be provided with a dedicated account manager who will oversee any and all issues that may arise.

Q: How do I purchase a new system that is compliant with the NHS Better Purchasing Framework?

To purchase a new system that is compliant with the NHS Better Purchasing Framework, please contact West Pier Telecom directly. We will guide you through the selection process to ensure the solution meets your needs within the framework's guidelines. Our team is ready to assist with a seamless integration and deployment process that is aligned with NHS standards for internal communications.

Get in Touch to Learn More

Interested in learning more about our services under the Better Purchasing Framework? Please call us on 0344 264 5522 or please email us.




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