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Communication Solutions for Care Sector

At West Pier Telecom Ltd, we take pride in offering advanced communication solutions, specifically tailored to enhance operations and services in the care sector.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Communication Solutions for Care Sector

Improving Care facilities with Innovative Communication Solutions


At West Pier Telecom Ltd, we take pride in offering advanced communication solutions, specifically tailored to enhance operations and services in the care sector. Our approach has allowed us to establish partnerships with many prominent UK care providers, helping them to radically transform their communication protocols. Here's a glimpse of how we're influencing change in care sector communication.


Integrated Voice Solutions

Seamless communication is essential in the challenging environment of care provision. Our integrated voice solutions streamline collaboration and coordination within teams and across different facilities. Whether you're in the office, at the patient's bedside, or working remotely, our secure voice services facilitate clear and immediate communication, no matter the device you're using.


Messaging Solutions

Our innovative messaging solutions are poised to revolutionise the care sector. They enable quick exchange of crucial data, including texts, documents, images, and real-time updates, fully integrated with your existing systems. This facilitates informed decision-making, minimises delays, promotes teamwork and, ultimately, leads to enhanced patient care.


Video Solutions

Our video solutions bring considerable advantages. From virtual patient consultations to real-time health assessments, we can incorporate high-definition, real-time video into your communication systems. This provides your team with comprehensive insights and aids in effective care management.


Seamless Integration with Existing Systems

We are committed to ensuring a smooth integration with your existing digital tools, such as patient management systems, emails, and CRM platforms. We recognise that every care provider has its own unique workflows, hence our solutions are designed to seamlessly fit into your infrastructure, minimising disruption and maximising operational efficiency.


Improving Patient Interaction

Building and maintaining trust with patients is crucial in the care sector. Our solutions support you in managing your interactions with patients more effectively. With our communication tools, you can create a more transparent, responsive, and efficient dialogue with the patients you care for, thereby deepening your relationships.


Data Security and Compliance

In the care sector, data security and compliance are of the utmost importance. Our systems are designed with top-tier security measures and adhere to all relevant data protection and privacy laws. We take the responsibility of safeguarding your data extremely seriously, always aiming to uphold its integrity.

We are incredibly proud of the partnerships we've formed within the care sector, and we're eager to broaden our service range further. To learn more about how our voice, messaging, and video solutions can revolutionise your care provider service or care department, please reach out to our dedicated team.

We are West Pier Telecom Ltd - revolutionising communication, enhancing efficiency, and advancing the care sector.




If you have any questions or wish to get in touch please call us on 0344 264 5522 or please email us.





Cloud telephony

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.




Cloud telephony, award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Cloud telephony based phone systems are highly scalable with minimal start-up cost. Sync your communications with your online systems.



West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570