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Communication Solutions for Education and Charities

Transforming Education and Charity through Advanced Telecommunication Solutions

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Education and charity

Are you aware of the safeguarding changes for education coming into effect Sept 1st 2023?

Empowering Education and Charity with Innovative Telecommunication Solutions


At West Pier Telecom, we're committed to delivering state-of-the-art telecommunication services that drive efficiency, collaboration, and innovation in the Education and Charity sectors. Our array of comprehensive solutions ensures seamless connectivity and enhanced operations for various educational institutions and charitable organisations across the United Kingdom.


Transforming Education and Charity through Advanced Telecommunication Solutions


Our customised telecommunication services are revolutionising the way Educational Institutions and Charitable Organisations operate. We've partnered with numerous companies across the UK, providing them with the tools they need for efficient and effective communication. Here's how our services are making a difference:


Cloud Telephony Solutions


Our cloud telephony solutions, including those from Zoom, 3CX, 8x8, Five9, RingCentral, Avaya Cloud Office, Gamma Horizon, Webex, and Microsoft Teams, enable clear, reliable, and secure voice communication. Whether you're conducting a virtual class, coordinating a charity event, or holding a conference, our systems ensure instant and seamless communication.


Unified Communications


Our unified communications solutions bring together voice, video, messaging, and more. By integrating services from top-tier suppliers like Avaya, RingCentral, Avaya Cloud Office, 8x8, Ericsson/LG, 3CX, Cisco (Webex), Microsoft Teams, Zoom, and Gamma/Horizon, we provide a unified platform for all your communication needs. This allows for streamlined workflow, enhanced collaboration, and improved productivity.


Video Conferencing


Our video conferencing solutions bring a new dimension to your communication. Visual engagement can be instrumental in online classes, virtual charity events, or team meetings. Our award-winning video conferencing solutions ensure that you're never out of touch, no matter where you are.


On-Premise Systems


For organisations that prefer on-premise telephone systems, we offer robust solutions that provide full control and flexibility. Our on-premise systems come with around-the-clock support and maintenance, ensuring business continuity.


SIP Trunks


Our SIP trunks provide a cost-effective and reliable telephony option. With the capability to reduce call costs by up to 80%, they serve as a modern alternative to traditional ISDN lines.


Teams Telephony


Integrate Microsoft Teams with your contact centre to enjoy a unified platform for communication and collaboration. Our Teams telephony solutions streamline your workflow, making internal and external communication a breeze.


Internet Connectivity


We offer robust and reliable internet connectivity services, including 1GB fibre to the premises, MPLS, ADLS2+, and EFM. Our solutions ensure uninterrupted connectivity, which is vital in today's digital age.


Data Security and Compliance


We understand the sensitivity of data in the Education and Charity sectors. Rest assured, our solutions come with industry-leading security measures and are fully compliant with data protection and privacy laws. We're incredibly proud of our partnerships with various educational institutions and charities, and we're excited about the potential to expand our services further. To find out more about how our comprehensive telecommunication solutions can transform your Educational Institution or Charitable Organisation, please get in touch with our dedicated team.




If you would like to discuss Communication Solutions for Education and Charities or have any questions please call us on 0344 264 5522 or please email us.





Cloud telephony

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.




Cloud telephony, award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Cloud telephony based phone systems are highly scalable with minimal start-up cost. Sync your communications with your online systems.



West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570