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Communication Solutions for Manufacturing

At West Pier Telecom Ltd, we pride ourselves in providing the manufacturing industry with the latest communication technologies designed to enhance operational efficiency and collaboration.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Communication Solutions for Manufacturing

Upgrading the Manufacturing Industry with Communication Solutions


At West Pier Telecom Ltd, we pride ourselves in providing the manufacturing industry with the latest communication technologies designed to enhance operational efficiency and collaboration. Our innovative approach has resulted in successful collaborations with numerous leading UK manufacturers, helping them to revamp their communication strategies. Let's explore how we're reshaping communication in the manufacturing industry.


Unified Voice Solutions

In the fast-paced environment of manufacturing, clear and quick communication is vital. Our unified voice solutions streamline the connection between teams, departments, and even different facilities. Regardless of your location - be it the production floor, the office, or offsite - our secure voice services ensure impeccable communication on any device.


Real-Time Messaging Solutions

Our messaging solutions are set to revolutionise the manufacturing sector. They facilitate rapid exchanges of crucial information, including texts, documents, images, and real-time updates, all seamlessly integrated into your existing infrastructure. This keeps every member of your team up to date, minimises delays, promotes collaboration and, ultimately, optimises production efficiency.


Video Solutions

Our video solutions offer an array of benefits for the manufacturing industry. We can incorporate high-definition, live video into your communication systems. This provides your team with in-depth insights and helps improve overall operational management.


Seamless Integration with Existing Systems

We are dedicated to offering a seamless integration with your existing digital tools, such as inventory management systems, emails, and ERP platforms. We understand that each manufacturing firm has its unique workflows, and therefore, our solutions are designed to perfectly adapt to your infrastructure, minimising disruption and maximising productivity.


Enhancing Stakeholder & Client Interactions

Building and maintaining robust relationships with stakeholders and Clients is crucial in the manufacturing industry. Our solutions assist you in managing your interactions more effectively. With our communication tools, you can establish a more transparent, responsive, and efficient dialogue, thereby maintaining stronger relationships.

Communication Solutions for Manufacturing



Data Security and Compliance

In the manufacturing industry, data security and compliance are essential. Our systems are built with high-grade security measures and comply with all relevant data protection and privacy regulations. We are fully committed to the responsibility of safeguarding your data, always striving to uphold its integrity.

We are incredibly proud of the partnerships we've formed within the manufacturing sector, and we're eager to extend our services further. To learn more about how our voice, messaging, and video solutions can transform your manufacturing firm, please contact our dedicated team.

We are West Pier Telecom Ltd - reshaping communication, boosting productivity, and modernising the manufacturing industry.




If you have any questions or wish to get in touch please call us on 0344 264 5522 or please email us.





Cloud telephony

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.




Cloud telephony, award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Cloud telephony based phone systems are highly scalable with minimal start-up cost. Sync your communications with your online systems.



West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570