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8x8, RingCentral and Avaya Cloud Office Unified Communications as a Service (UCaaS)

We are UK based experts in delivering Unified Communications, tailored to meet your business requirements.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Unified Communications Solutions from West Pier


At West Pier, we offer Gartner leading Unified Communications solutions from the worlds most respected suppliers - these include 8x8, RingCentral and Avaya Cloud Office.

These solutions will cut costs and improve the experience of all stakeholders by:

  • Reducing the number of applications, you administer and pay for.
  • Allowing employees to communicate internally and externally across multiple channels using one solution and a single interface.


8x8 Unified Communications as a Service (UCaas)

Click here to learn more about 8x8 cloud telephony and unified communications solution

8x8 (8 by 8) is a Gartner leading cloud telephony solution that will bring all your communication essentials on to a single platform.

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RingCentral Office Unified Communications Solution as a Service (UCaaS)

RingCentral UK hosted and cloud telephony

RingCentral Office is a midmarket hosted voice and unified communications (UC) solution. The flexibility of the RingCentral offering means it can be adapted to organisations of all sizes and you only pay for the features you want.

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Avaya Cloud Office Unified Communications as a Service (UCaas)

Avaya Cloud Office logo

Avaya Cloud Office by RingCentral is a unified communications (UC) platform that brings your telephony, meetings, chat and filesharing to one single and simple to use platform.

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Avaya Spaces

Please click here for more details about Avaya Spaces

Avaya's powerful cloud-based collaboration tool. Manage tasks, collaborate, hold a conference and more with this amazing UC solution from Avaya.

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Avaya Equinox UC Application

Avaya IP Office hosted telephony

A powerful UC tool allowing you to hold meetings, manage all communications from one screen and much more.

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ucplus Computer Telephony Integration

Please click here for more details about the ucplus CTI solution

A powerful unified communication software suite (Computer telephony integration or CTI).

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If you would like to discuss our Unified Communications Software solutions or have any questions please call us on 0344 264 5522 or please email us.





Unified communications solutions

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570