Areas We Cover: Birmingham

West Pier can offer the Gartner Leading 8x8 cloud phone system in Birmingham starting at £8.49 per user per month. The 8x8 Video Meetings solution has more than 10.4 million monthly active users worldwide. At West Pier Telecom, we are delighted to be an official 8x8 (8 by 8) phone system partner serving Birmingham. 8x8 is a single, scalable platform that provides a globally available solution for companies in Birmingham that consolidates and unifies a wide array of communications and collaboration services. The cloud-based 8x8 phone system platform simplifies administration and management, and strengthens conformance with security and compliance standards. As a result, your IT staff in Birmingham are freed up to focus on more strategic business focussed initiatives. Businessess are realising that cloud solutions reduce their communications Total Cost of Ownership (TCO), and deliver faster deployment, and greater control over business continuity. With an 8x8 cloud phone system, businesses in Birmingham are gaining the agility, flexibility and insights they need to stay ahead and compete in in their respective markets.

Unite Everyone with One Unified Communications Suite

When you choose an 8x8 cloud phone system, you bring all your locations, not only in Birmingham but anywhere around the world, and employees together under one unified communications solution. You eliminate the need for multiple vendors, multiple contracts, expensive support personnel and the complexity that inevatibly comes with managing multiple systems and applications. With an 8x8 cloud phone system and unified communications solution in Birmingham, your administration, implementation, and maintenance headaches all go away.

8x8 Contact Centre

8x8 offers a complete cloud contact centre solution for customers in Birmingham and across the UK which makes it easy to connect and collaborate with clients, employees, and customers across voice and digital channels.

Click the link to learn more about the 8x8 Contact Centre.

Communicate and Collaborate

You can't have great communications in Birmingham without a great phone service. 8x8 Virtual Office includes a rich set of advanced telephony features. An 8x8 cloud phone system in Birmingham knows that your business communications and collaboration needs don't stop there - and neither does the 8x8 unified communications solution. It keeps pace with the ever changing needs of your customers and how they engage with your organisation. Your team can collaborate and get answers fast, even when they're at home in Birmingham or on the road travelling. 8x8's Virtual Office unified communications platform comes with company-wide presence detection, private chat, softphones, web conferencing, optional video and Apple and Android mobile apps - to improve collaboration on any device, at any location, at home in Birmingham or around the world. A powerful set of analytics tools provides rich data on your communications activities, service quality and employee activity/productivity. An 8x8 Virtual Office cloud phone system in Birmingham also comes pre-integrated with leading CRM and ERP solutions such as Salesforce, Zendesk and NetSuite, as well as bespoke CRM systems, so it integrates well with your existing IT investments. All of this is delivered in the cloud, sets up in minutes and is easily managed from any device, regardless of location.

Get more from your communications service with an 8x8 phone system:

• A complete suite of advanced telephony, UC, and collaboration tools.
• Integrate and consolidate disparate communications systems - saving time and money.
• Unite remote locations and employees with one powerful cloud platform.
• Reduce and control communications costs.
• Scale your communications in Birmingham quickly as needs change.
• Advanced business analytics to manage productivity, trends, and the user experience.
• Improve your customer experience and employee collaboration.
• Mobile solutions that allow you to do business on any device and from any location in Birmingham or the other side of the world.
• High level security and compliance built in by default, not bolted on.

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