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Gloucester 8x8 Cloud Phone System and Contact Centre Solution

West Pier is an official 8x8 partner serving customers in Gloucester and globally.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning hosted business telephone systems, phone maintenance, networking solutions and consulting services.

Areas We Cover: Gloucester


8x8 cloud telephony and unified communications solution logo

West Pier can offer the Gartner Leading 8x8 cloud phone system in Gloucester starting at £8.49 per user per month. The 8x8 Video Meetings solution has more than 10.4 million monthly active users worldwide. At West Pier Telecom, we are delighted to be an official 8x8 (8 by 8) phone system partner serving Gloucester. 8x8 is a single, scalable platform that provides a globally available solution for companies in Gloucester that consolidates and unifies a wide array of communications and collaboration services. The cloud-based 8x8 phone system platform simplifies administration and management, and strengthens conformance with security and compliance standards. As a result, your IT staff in Gloucester are freed up to focus on more strategic business focussed initiatives. Businessess are realising that cloud solutions reduce their communications Total Cost of Ownership (TCO), and deliver faster deployment, and greater control over business continuity. With an 8x8 cloud phone system, businesses in Gloucester are gaining the agility, flexibility and insights they need to stay ahead and compete in in their respective markets.


Unite Everyone with One Unified Communications Suite


When you choose an 8x8 cloud phone system, you bring all your locations, not only in Gloucester but anywhere around the world, and employees together under one unified communications solution. You eliminate the need for multiple vendors, multiple contracts, expensive support personnel and the complexity that inevatibly comes with managing multiple systems and applications. With an 8x8 cloud phone system and unified communications solution in Gloucester, your administration, implementation, and maintenance headaches all go away.


8x8 Contact Centre

8x8 offers a complete cloud contact centre solution for customers in Gloucester and across the UK which makes it easy to connect and collaborate with clients, employees, and customers across voice and digital channels.

Click the link to learn more about the 8x8 Contact Centre.


Communicate and Collaborate


You can't have great communications in Gloucester without a great phone service. 8x8 Virtual Office includes a rich set of advanced telephony features. An 8x8 cloud phone system in Gloucester knows that your business communications and collaboration needs don't stop there - and neither does the 8x8 unified communications solution. It keeps pace with the ever changing needs of your customers and how they engage with your organisation. Your team can collaborate and get answers fast, even when they're at home in Gloucester or on the road travelling. 8x8's Virtual Office unified communications platform comes with company-wide presence detection, private chat, softphones, web conferencing, optional video and Apple and Android mobile apps - to improve collaboration on any device, at any location, at home in Gloucester or around the world. A powerful set of analytics tools provides rich data on your communications activities, service quality and employee activity/productivity. An 8x8 Virtual Office cloud phone system in Gloucester also comes pre-integrated with leading CRM and ERP solutions such as Salesforce, Zendesk and NetSuite, as well as bespoke CRM systems, so it integrates well with your existing IT investments. All of this is delivered in the cloud, sets up in minutes and is easily managed from any device, regardless of location.


Get more from your communications service with an 8x8 phone system:


  • A complete suite of advanced telephony, UC, and collaboration tools.
  • Integrate and consolidate disparate communications systems - saving time and money.
  • Unite remote locations and employees with one powerful cloud platform.
  • Reduce and control communications costs.
  • Scale your communications in Gloucester quickly as needs change.
  • Advanced business analytics to manage productivity, trends, and the user experience.
  • Improve your customer experience and employee collaboration.
  • Mobile solutions that allow you to do business on any device and from any location in Gloucester or the other side of the world.
  • High level security and compliance built in by default, not bolted on.





NHS Advanced Telephony BPF Supplier Areas >>

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If you would like to discuss our 8x8 phone systems in Gloucester please call us on 0344 264 5522 or please email us.





Business telephone systems, phone maintenance and networking solutions

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.



West Pier is certified with NHS England Data Security and Protection (DSP) Toolkit. Click to view certificate.



West Pier Telecom is fully compliant with GDPR



West Pier is certified with Cyber Essentials PLUS. Click to view certificate.



West Pier is fully certified with ISO 9001:2015

West Pier is certified with ISO 9001:2015. Click to view certificate.

Certificate No 10570